I started my IN-HOME HVAC sales career with a very well-established company in Baltimore — first as a helper, assisting master mechanics and technicians so I understood what they deal with on a service call or installation. I saw everything from commercial boiler installations to 20' deep sewer line replacements. Very good training, and I'm thankful for it to this day.
The in-home sales game was very lucrative for companies and salespeople if your moral compass was a little off. I was witness to homeowners being taken advantage of on a regular basis. It was company policy, and it made me sick.
The housing market crash brought somewhat of a reset to the industry. I moved to a commercial/industrial mechanical firm to expand my breadth of knowledge — a very worthwhile move. I kept my finger on the pulse of residential HVAC the whole time, even working part-time for my previous employer. Some of the unsavory practices had been done away with by then.
After a couple years selling crane & rigging work for a mobile crane outfit, I landed with a small mechanical firm owned by a good friend of mine. I've had the pleasure of helping that company grow on a very grassroots level — most of our work comes from word-of-mouth referrals and quality reviews on Google, Facebook, and Home Advisor.
I've always treated customers with dignity and respect. I have never taken advantage of anyone to help myself or a company make a higher profit margin. I've found homeowners are given misinformation from some companies when making HVAC decisions — I give you the detailed information you need to make informed buying decisions, help you select the right equipment for your needs, avoid being overcharged, and feel confident in your decision.